GAN Integrity Platform

Incident Management Software for the whole investigation, not just the report

Intake in your employees' languages, anonymous where they need it, then triage, investigation and corrective action closure on one record your stakeholders can follow.

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GAN Integrity supports your whistleblowing, incidents and investigations program

GAN Integrity's Incident Management, Whistleblowing, and Investigations product supports multiple reporting methods including call centers, compliance portals, and mobile devices, with configurable workflow, dashboards, and analytics.Employees can submit reports through mobile-friendly, company-branded forms, allowing them to raise incidents, remain anonymous, and track submissions. Call center options are available with local phone numbers and language support. Submissions can also be made through the compliance portal. Submission forms are configurable to business needs and guide reporters through the process. Submitting a concern notifies stakeholders and triggers triage and investigation workflows.Incident notifications are automated and include a link to open and review the reported concern. Case triage is completed based on configurable business processes. Flexible actions during case management include adding privileged attorneys, linking to third parties and suppliers, associating similar cases, and updating case priority. Investigation teams can be assigned with deadlines and instructions. Multiple investigations can be conducted against a single incident, enabling segregation of sensitive data, assignment of specific investigators, distinct actions, root cause analysis, and disposition. Incidents can be linked to third parties and suppliers to provide third-party risk management teams with additional risk insights. Post-investigation remediation actions can be added with assigned responsibility, remediation type, and applicability.Incident and investigation dashboards provide an overview of all reported concerns. Charts and reports show case status and anonymous submission data. The incident management dashboard lists all reported issues with summary detail. Filters allow analysis by type, outcome, risk level, intake method, and department. Filter views can be saved for future access. Drilling into individual incidents via the Action button provides access to incident details, case notes, and the activity log. Available actions include root cause analysis, external counsel review, and case closure.

Trusted by compliance teams at global enterprises

“Now we can easily identify trends, such as unusual spikes in incident reports in a specific region, and take proactive measures”

Rachel Lewis, Compliance Program Manager

“GAN’s intake form is awesome, and I always have good feedback from people who are using it”

Jill Stenseth, Sr. Program Manager- Ethics & Compliance

“The solution has strengthened our compliance program while enabling the business to move faster. It allows us to focus where it really matters.”

Rene Keiser, Chief Compliance Officer

“I’ve done several system roll outs during my time at Barrick and GAN has been the smoothest.”

Business Integrity Lead

Customer outcomes

Results from organizations around the globe

90%: employee disclosure rate. Up from under 40% a year earlier.
2 months: from kickoff to a live system, intake form running day one
Scaled: investigations per month with the GAN platform.

One workflow for whistleblowing, fraud and human resources cases

Every case type runs on the same system, with the intake form and the workflow each one needs.

One place for every submission, whatever channel it arrived through
Workflows shaped per case type, so an HR grievance doesn't run the fraud process
Intake forms that can be adapted when a regulation or a priority changes
Case records that sit alongside the same person's or supplier's conflicts and TPRM due diligence

Channels your people will use, including anonymously

Web, phone and local-language intake, with two-way contact that keeps a reporter anonymous.

Multiple intake channels, so nobody's only option is an email to their manager
Available in 50+ languages, so employees report in the language they work in
Anonymous two-way messaging, so investigators can ask follow-up questions without identifying the reporter
Automatic acknowledgement, so a reporter knows their report was submitted

Every case reaches the right investigator with the incident information ready for triage and review

Routing on case type, region and severity, with the history and evidence attached.

Routing rules by type, region and severity, so a case doesn't wait in a shared inbox
Controlled access for HR, legal and external investigators, each seeing only their incidents
Deadlines, evidence and decisions logged as they happen, not reconstructed afterwards
Chain of custody on every document, which is what an external counsel asks for first

What the case data shows across the program

Volume, type and outcome by region and business unit, with the case history behind every number.

Spot a region or business unit whose incident volume moves against peers
Track case ageing and closure rates, so a backlog is visible before it's a finding
Build the board view yourself, without an IT services ticket

“I had used GAN before, and their platform was designed to support a full investigation lifecycle, not just the initial report. GAN Integrity’s ability to provide end-to-end workflow automation, from the intake of incidents to the final closure upon completion of corrective actions, aligned strongly with Spectris’s goals.”

Kristy Shires Group Compliance Director, Spectris

Resources

Resources and tools for compliance teams managing incidents & investigations

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Guide

Buyer's Guide to Incident Management & Whistleblowing

Explore the Guide

Blog post

How Clarios Strengthened Its Speak-Up Culture

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Guide

Everything You Need to Know About the EU Whistleblower Directive

Explore the Guide

Webinar

The Story of Tipper X: Tips for Building an Ethical Workplace

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Frequently Asked Questions

What is incident management and whistleblowing?

Incident management refers to the systematic approach an organization uses to identify, analyze, and resolve events or breaches that could disrupt operations or compromise compliance. This can range from IT outages to ethical violations. Whistleblowing programs, meanwhile, provide formal, confidential channels for employees and other stakeholders to report suspected misconduct, fraud, or unethical behavior without fear of retaliation.

Why does my organization need a strong whistleblowing and incident management program?

Incident management and whistleblowing programs are strategic assets for protecting your organization's legal, financial, compliance and reputational interests. They enable the early detection and resolution of misconduct before it can escalate into a public scandal or regulatory penalty. Beyond risk mitigation, they are essential for fostering a culture of transparency and accountability, which improves employee morale, builds trust, and helps attract and retain top talent.

How does a whistleblowing program help foster a speak-up culture and what are the benefits?

A speak-up culture is an environment where employees feel safe and supported in raising concerns. A robust whistleblowing solution fosters this by giving employees accessible, confidential, and anonymous reporting options, demonstrating that their concerns are taken seriously and that the organization has a strict non-retaliation policy. The benefits are significant: research indicates that companies with a strong speak-up culture can have a higher return on assets and see improvements of around 40% in customer satisfaction, employee loyalty, and innovation.

How do whistleblowing programs help organizations adapt to a changing regulatory landscape?

The global regulatory landscape is rapidly evolving, with new rules like the EU Whistleblower Protection Directive and updated OSHA rules in the U.S. These mandates obligate organizations to implement robust, confidential internal reporting channels and to protect whistleblowers from retaliation. Directives like the EU's CSDDD are expanding requirements for grievance mechanisms to cover the entire value chain, not just employees. A modern incident management platform provides the regulatory adaptability needed to customize workflows and processes to meet these specific and changing global requirements.

Why is it problematic to keep my whistleblowing and hotline data in a silo?

When you isolate your reporting data, you miss the bigger picture. By connecting incident data with other compliance processes (like conflict of interest disclosures) you can automatically flag overlaps, such as a report about vendor favoritism involving an employee who previously disclosed a conflict with that same vendor. This helps you catch misconduct early before it escalates.

How can we move from "reactive" firefighting processes to "proactive" compliance?

Stop just closing cases and start analyzing them. Incident management software transforms your data into intelligence, highlighting trends, root causes, and systemic weaknesses. This allows you to refine policies and target training to anticipate and mitigate future risks, rather than just reacting to them after the fact.

How do we communicate with anonymous whistleblowers without compromising their identity?

Trust is everything. You need secure, two-way encrypted messaging that allows investigators to ask follow-up questions while protecting the reporter’s anonymity. This capability keeps the whistleblower engaged and informed throughout the process, which encourages future reporting and helps you gather the evidence you need.

See GAN Integrity in action

Request a demonstration built around your compliance program.

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