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Privacy Notice

Last updated: Nov 2, 2022

This privacy notice aims to give you information on how GAN Integrity Inc. and its affiliated entities (“GAN Integrity”, “us”, “we”, or “our”) collect and process your personal data through your use of this website. Affiliated entities of GAN Integrity, Inc. include GAN Integrity Solutions ApS and GAN Integrity Solutions Limited whose details are listed at the bottom of this page.

This Privacy Notice applies to the www.ganintegrity.com website and various webpages operated by us which include a link to this Privacy Notice (the “Websites”) as well as the GAN Integrity Compliance Platform (the “Platform”); collectively “the Services”. This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Websites and the Platform.

This Privacy Notice does not apply to our processing the personal data of potential job candidates for recruitment purposes. Instead, please refer to our specific Recruitment Privacy Notice.

Personal Information is information, or a combination of pieces of information, that could reasonably allow you to be identified. GAN Integrity is the controller of the Personal Information collected through the Websites and predominantly acts as its customers’ data processor in relation to the Platform. Our contact information is provided at the end of this notice. In particular, our Privacy Notice informs you about:

We will not use or share your Personal Information with anyone except as described in this Privacy Notice. We use your Personal Information for providing and improving our Services. When you use the Services, we collect and use Personal Information in accordance with this notice. The legal basis for processing such data will depend on the context in which it is used and collected, as described in the sections below. To exercise your data subject rights or file a data protection complaint, please see the sectioned titled “Data Subject Requests and Complaints”. Unless otherwise defined in this Privacy Notice, terms used in this Privacy Notice have the same meanings as in our Terms and Conditions, accessible at www.ganintegrity.com.

Collection and Use of Personal Information

While using our Services, we may ask you directly to provide us with certain Personal Information that we use to provide you with the best services as possible. We may also collect your Personal Information by observing your interaction with the Services or by reaching out to a third party in the context of due diligence. Personal Information may also be submitted by your employer in the course of the use of the Platform. The following section describes the Personal Information that we collect and use in the course of operating our Websites and the Platform:

The Websites. The Personal Information that we collect may include but is not limited to:

  • First and last name
  • Job title, employer and location
  • Contact information such as phone number, e-mail address, postal address
  • Any personal information you choose to submit to us

The Personal Information will be only used for the purposes stated during its collection and/or in order to respond to your requests about our services offered, to better understand your interests and to customize our services for your specific needs.

The Platform. The Personal Information that we collect on our customers’ behalf during your interaction with the B2B Platform may include, but is not limited to:

  • First and last name
  • Job titles, employer and location
  • Contact information such as phone number, e-mail address, postal address, fax number
  • Login-details to the Platform
  • IP addresses while employees are using the system

Personal Information will be only used in order to provide our effective compliance services. Therefore, the purposes include, but are not limited to: verifying you as the authorized user, keeping the data safe, and providing product and Customer Success Services. Personal Information collected by GAN on the Platform is done on behalf and under the direction of the relevant GAN customers who act as the data controllers. In these cases, we have no direct relationship with the individuals whose information we collect and process. If we are processing your Personal Information on behalf of one of our customers, and you would like to access, correct or delete the Personal Information, you should directly contact our customer as the responsible data controller. Customers of our customers should directly contact our customers for any requests.

Log Data

We may also collect information that your browser sends whenever you visit our services ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third-party service providers have their own privacy policies addressing how they use such information.

Cookies

Cookies are files with small amount of data, which may include a unique online identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. We use "cookies" to collect information in the context of analyzing trends and tracking the user’s movements around the Website by collecting information about the time/date of the visit, the time/date of last visit and the page viewed. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Your consent can be withdrawn at all times. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of Service Providers or other Third Parties

We may employ third party companies and individuals to facilitate our Service and to assist us in analyzing how our Services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We also make sure that third parties are bound to the same data protection requirements as we are. We retain the responsibility and liability for transfers to third parties. Where you provide us with your name, employer and/or contact details, we may share that information with relevant, carefully selected business partners for business-to-business marketing purposes.

The categories of these third parties primarily include: (i) providers of our internal IT systems for purposes such as email, file storage, customer relationship management, accounting and billing, and the like; (ii) business partners such as our resellers and subcontractors.

Communications

Unless prohibited by applicable law, we may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. Where required by applicable law, we will obtain your consent prior to sending you direct marketing communications.

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Business Transaction

If GAN Integrity is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Notice.

Lawful Basis for Processing Personal Information

We must have a legal basis to process your Personal Information. In most cases the legal basis will be one of the following:

  • To fulfill our contractual obligations to you, the data subject, when you contract with us, for example to provide the services you request and to ensure that invoices are paid correctly. Failure to provide this information may prevent or delay the fulfilment of these contractual obligations.
  • To comply with our legal obligations, for example to obtain proof of your identity to enable us to meet our fraud prevention and anti-money laundering obligations.
  • To meet our legitimate interests, for example to understand how you use our services and to enable us to derive knowledge that enables us to develop new services. For example, we may contact you in your capacity as an employee or representative of your organization in order to conduct direct business-to-business marketing on the basis of our legitimate interests. When we process Personal Information to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms. For more information about the balancing test that we carry out to process your Personal Information to meet our legitimate interests, please contact us at the details below.
  • When required by applicable law, we obtain and rely on your consent to send you direct marketing communications. Where we obtain your information in the context of a transaction, we may later contact you to conduct direct marketing.

Security and Retention

The security of your Personal Information and customer data is important to us. GAN has a dedicated team responsible for information security. GAN only engages service providers that conform to widely accepted information security standards. The Platform is hosted in state-of-the-art datacenters that are independently certified as compliant with multiple information security standards, including ISO 27001 and SOC 2. No company other than GAN Integrity and its service providers are allowed to access the Personal Information on the servers it is hosted on unless you authorize otherwise. GAN Integrity has taken reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. When we collect Personal Information on our own behalf, we will keep it for as long as we have a relationship with you, and for a period of 30 days thereafter, unless agreed otherwise. We will only retain your Personal Information after this time if we are required to do so to comply with the law, or if there are outstanding claims or complaints that will reasonably require your Personal Information to be retained. When we collect Personal Information on behalf of our customers and under their direction, we retain it as long as needed to perform the service to the customer.

Choices regarding Collection and Use of Personal Information

Depending on the law of your jurisdiction, you may have certain rights regarding your Personal Information. These may include the following rights to:

  • access your Personal Information;
  • rectify the Personal Information we hold about you;
  • erase your Personal Information;
  • restrict our use of your Personal Information;
  • object to our use of your Personal Information;
  • withdraw any consent that you have provided for the processing of your Personal Information at any time;
  • receive your Personal Information in a usable electronic format and transmit it to a third party (right to data portability); and
  • lodge a complaint with your local data protection authority.

In accordance with the above rights, GAN Integrity offers two choices to limit the collection and use of Personal Information. Those include your ability to:

  • correct, update and delete your account information; and
  • change your subscription to newsletters, marketing or promotional materials and other information.

If you would like to discuss or exercise your rights over your Personal Information, please contact us at the information provided below.

International Data Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. We have offices in New York, United States; London, United Kingdom; and Copenhagen, Denmark, and we access Personal Information from these offices when required in order to provide you with the Service. If you are located outside the United Kingdom, Denmark or the United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United Kingdom, Denmark and the United States and process it there. We have put in place appropriate safeguards in accordance with applicable legal requirements to ensure that your data is adequately protected. For more information on the appropriate safeguards in place, please contact us at the details below.

Data Subject Requests and Complaints

In compliance with applicable data protection laws, GAN Integrity commits to resolve complaints about our collection or use of your personal information.  Individuals with inquiries or complaints regarding how GAN Integrity processes their data should contact GAN Integrity by email or post using the details listed in the Contact Us section below. We advise data subjects to use email in order for receive a faster response.

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy notice page of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 13 (a “Child” or "Children"). We do not knowingly collect Personal Information from Children under 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a Child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Notice

We may update our Privacy Notice from time to time. Where possible and appropriate, we will notify you directly by email. We will also notify you of any changes by posting the new Privacy Notice on this page. You are advised to review this Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page.