Customer Success

Our core mission is to empower organizations to do the right thing. Fulfilling that vision goes beyond choosing our platform, it extends to the implementation, deployment and maintenance of your program, for a better compliance experience, every day.

Everyone at GAN is Your Support Team

Our customers are our greatest asset, which is why everyone at GAN strives to give you the best compliance experience, every day of the year, from implementation to deployment and maintenance. All teams have only three things in mind.

Happy customers

We strive to give you a personalized experience, backed by a customer-centric and human-powered approach.

Best products

We design state of the art solutions to empower your business with industry-leading products.

Unmatched service

We offer round the clock support and guidance to continually maintain your program and tweak it into perfection.

We Put Experts at Your Service, Every Step of the Way

Our white-glove approach goes above and beyond weekly calls to ensure you receive the support you need to design, build, and deploy a state of the art compliance management program.

Scoping

Capturing your requirements

The scoping phase is dedicated to understanding what success means to you, so that we can provide you with the best in class compliance solution and Customer Success experience.

Design

Configuring a solution that’s right for you

We put compliance experts at your service to help you identify the challenges you’re facing, the goals you want to achieve so that we can build the perfect solution for your business.

Deployment

Bringing your program to life

During implementation, we’ll align and test and iterate on your program until you're happy with the final outcome. Once you’re all set, we give you the keys to your new compliance program and help you seamlessly rollout your processes to the whole organization.

Training

Empowering you to empower your team

We ensure that you are equipped with all the tools you need for a seamless adoption of your new compliance platform, from an intuitive UI to custom training. We offer both virtual and live options to cater for the needs of your organization’s teams.

Customer Success

We’re always in your corner, ready to help.

Our dedicated support team is there to give you the answers you need when you need them, around the clock.

Our success depends on yours.

Once transitioned into maintenance, your account manager will be there for you to make sure that you are satisfied with our products and services at all times.

Offering More Than Just Support

Help Center

We have built a modern and intuitive Help Center packed with helpful articles, how-to guides, and more so you can quickly find the answers you need when you need them.

Resources

Leverage our resources library that includes an array of compliance best practice eBooks, thought leadership pieces, webinars, and much more. Or access our free collection of country risk profiles and compliance guides on GAN’s Risk & Compliance Portal.

Resources

Help center

Get help

risk & compliance portal

go to the portal

compliance blog

check out the blog

Ready to do the right thing?

Book a Demo